Do Foxy charge inactivity fees?

It's free to sign up with Foxy. There are no charges or fees for opening an account with us.

However, if you do not place any cash wagers or bets using your account for a period of 13 consecutive months, it will be classified as ‘inactive’. You will be notified via email when your account becomes inactive. Once this happens, we’ll try and cash out your remaining account balance to your last known payment method.

You may also cash out your balance at any time by logging in and making a withdrawal. If your payment method has expired, or your balance is below the minimum withdrawable amount, you’ll have to make a deposit with a new payment method and then withdraw that deposit alongside any additional balance to your new payment method.

We may be required to re-verify your personal details before you can deposit or withdraw, but you will be notified about this when logging in. If this is required, instructions will be provided.

For whatever reason, if after reaching out to your registered email, we are unable to successfully cash out your funds, we will start charging a monthly administration fee of £3.00 on the remaining funds in your account, after 30 days of inactivity. This fee will continue to be charged until your Foxy account is reactivated by logging on and depositing, by placing a cash wager or bet, or until your Foxy account balance reaches zero.

No admin fee will be charged if your account balance is zero, but Foxy are entitled to close your account.

You can request the reimbursement of any inactive account fees by contacting our Customer Service team.

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