Why do I receive an affordability message when I login? (n/a)

Affordability Wizard

As part of our commitment to Responsible Gaming, we like to ask our customers a few questions about their current status through the Affordability Wizard. This allows us to get a better understanding of how you to prefer to play. From here, you can choose whether you want to add any limits, introduce time-out periods, or impose a curfew.

What is an affordability test?

Our affordability test simply helps us gain a better understanding of your current status. If you receive this message, we kindly ask that you provide us with a little more information such as source of income, occupation etc. Any decision made from this can be reviewed at any time.

Can any limits be imposed during an affordability test?

Yes, while we carry out an affordability test, we may place a deposit limit on your account. This is then reviewed once the assessment is completed.

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