Why was my withdrawal request cancelled? (callout)

Possible reasons for cancellation of withdrawal

Your withdrawal could have been cancelled due to one or more of the following issues:

  • We attempted to process your funds but the transaction failed.
  • Your bank rejected the transaction, we have messaged you for next steps.
  • We have requested additional documents from you.
  • We've asked you to verify that you own the payment method being used.
  • There is an amount owed on your account due to a sportsbook resettlement.

In all cases you should have received an email so please check your inbox. If you have not received any messages from us and your withdrawal has been cancelled, don’t hesitate to get in contact.

Please also note that you will not be able to make withdrawals if your account is not fully verified. Log in to your account now and follow the account verification process if prompted.

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